Thank you for shopping with Golden Hour Goods LLC. We are committed to delivering your order quickly and securely.
Shipping Area
At this time, we only ship to addresses within the United States. International shipping is not currently available.
Order Processing
Processing Time: 1–2 Business Days
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated Delivery Time
Standard shipping typically takes 3–7 Business Days after your order has been processed.
Estimated Total Delivery Time: 4–9 Business Days
Please note that delivery times are estimates and may vary due to weather conditions, holidays, carrier delays, or other unforeseen circumstances.
Shipping Carriers
We partner with trusted U.S. shipping carriers.
The shipping carrier is selected based on your delivery location and order requirements.
Shipping Fees
We offer Standard Shipping on all orders within the United States.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active after shipment.
Address Changes
Please contact us within 12 hours of placing your order if you need to update your shipping address.
Once an order has entered the shipping process, we may not be able to make changes.
Delayed Deliveries
While we strive to deliver every order on time, occasional delays may occur due to:
Severe weather
Peak holiday seasons
Carrier operational delays
Incorrect or incomplete shipping information
We appreciate your patience should these situations arise.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date.
Please include:
Order Number
Full Name
Photos (if the package is damaged)
A brief description of the issue
We will work with the shipping carrier to investigate and provide an appropriate solution.